Privacy Policy
Motor Fax is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase a vehicle history report through our platform.
By using Motor Fax, you agree to the terms outlined in this Privacy Policy and our data handling practices.
Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing Information
- Vehicle Identification Number (VIN)
How We Use Your Information
Motor Fax uses your information to:
- Generate vehicle history reports
- Process payments and transactions
- Verify customer requests
- Provide customer support
- Improve website performance
- Prevent fraud and unauthorised activity
- Send important service updates
- Comply with legal obligations
Vehicle Data & Report Information
Vehicle history reports may include data sourced from public records, insurance databases, registration authorities, and other trusted industry sources.
Reports may include ownership history, accident records, theft records, outstanding finance (liens), mileage records, recalls, and vehicle specifications where available.
Payment Security
All payments are processed securely via third-party payment providers. Motor Fax does not store full card details on its servers.
Transactions are protected using SSL encryption and industry-standard security protocols.
Cookies & Analytics
Our website uses cookies and analytics tools to improve performance, enhance user experience, and monitor website traffic.
You may disable cookies through your browser settings; however, some features may not function properly.
Information Sharing
Motor Fax does not sell, rent, or trade your personal data.
We may share information only with trusted service providers such as payment processors, hosting providers, analytics tools, or where required by law.
Data Security
We apply appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Privacy Rights
You may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of eligible data
- Withdraw consent where applicable
- Submit privacy-related requests
Third-Party Links
Our website may contain links to external websites. Motor Fax is not responsible for the privacy practices or content of third-party websites.
Children’s Privacy
Motor Fax services are intended for users aged 18 and above. We do not knowingly collect data from children.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.